Everything you'd want to know, before you ask.
We run this studio lean, which means we'd rather answer your question here than make you wait on an email. If something's still unclear, reach out — but chances are it's already below.
10 years of que comes full circle here. We're moving onto something new — everything currently listed is what's left in our warehouse, and none of it will be restocked or reproduced.
No. Once a product sells out, that's it — que isn't making anything else.
Bottles are 30% off, the Keychain and Utensil Set are 50% off — both applied automatically. The Convertible Totepack is $40 instead of $80 whenever any bottle is in your cart.
Flat rate — $8 for orders under $150, $15 for orders $150 and up.
Orders ship from current inventory within 3 business days.
Currently we ship within the U.S. If that changes, this page will be the first place it's announced.
Yes — all sales are final, no returns or exchanges. que is closing, so we don't restock or reorder to cover returns.
That's the one exception to final sale. Email us your order number and a photo within 14 days of delivery, and we'll sort out a replacement or store credit.
que is a small, lean-run studio that started with one Kickstarter-funded bottle in 2016 and has grown into five projects. Read the full story on the Studio page.
Because that's genuinely how we think about them — each one is documented in full and tracked honestly, rather than treated as an interchangeable SKU. More on that on the Studio page.
Still have a question?
We run support lean too — but we'll get back to you.
Email The Studio